Refund policy
Return policy
Returns:
Our policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or hygienic goods, hazardous materials or flammable liquids or gases.
Other non returnable items:
gift cards
Downloadable software
Certain health and personal care items
To complete your return, we need a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
In some cases, only partial refunds are granted (if applicable).
Book with obvious signs of use.
CD, DVD, VHS cassette, software, video game, cassette or open vinyl record.
Any element not present in its original state, is damaged or lack of parts for reasons not attributable to our error.
Any item returned more than 30 days after delivery.
Refund (if applicable)
Once your return is received and inspected, we will send you an email to notify you of the receipt of your returned item. We will also notify you of the approval or rejection of your refund.
If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a specified time.
Late or missing refund (if applicable)
If you haven't received a refund yet, check your bank account again first.
Then contact your credit card company, it may take some time before your refund is officially released.
Then contact your bank. There is often a little processing time before a refund is posted.
If you have done all of this and have still not received your refund, please contact us at farhame138777@gmail.com
Items for sale (if applicable)
Only regular priced items can be refunded. Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace defective or damaged items.
Gifts
If the item was marked as a gift when purchased and it was sent to you directly, you will receive a gift credit corresponding to the value of your return. Once the returned item is received, a gift certificate will be sent to you.
If the item was not marked as a gift during the purchase, or if the order was shipped after the order, we will send a refund to the person who will offer the gift and he will be informed of your return.
expedition
To return your product, you must send it by mail to: (Contact me first at farhame138777@gmail.com
You will be responsible for paying your own shipping costs for the return of your item. Shipping costs are not refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you are shipping an item over $ 75, you should consider using a tracked shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Returns:
Our policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or hygienic goods, hazardous materials or flammable liquids or gases.
Other non returnable items:
gift cards
Downloadable software
Certain health and personal care items
To complete your return, we need a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
In some cases, only partial refunds are granted (if applicable).
Book with obvious signs of use.
CD, DVD, VHS cassette, software, video game, cassette or open vinyl record.
Any element not present in its original state, is damaged or lack of parts for reasons not attributable to our error.
Any item returned more than 30 days after delivery.
Refund (if applicable)
Once your return is received and inspected, we will send you an email to notify you of the receipt of your returned item. We will also notify you of the approval or rejection of your refund.
If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a specified time.
Late or missing refund (if applicable)
If you haven't received a refund yet, check your bank account again first.
Then contact your credit card company, it may take some time before your refund is officially released.
Then contact your bank. There is often a little processing time before a refund is posted.
If you have done all of this and have still not received your refund, please contact us at farhame138777@gmail.com
Items for sale (if applicable)
Only regular priced items can be refunded. Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace defective or damaged items.
Gifts
If the item was marked as a gift when purchased and it was sent to you directly, you will receive a gift credit corresponding to the value of your return. Once the returned item is received, a gift certificate will be sent to you.
If the item was not marked as a gift during the purchase, or if the order was shipped after the order, we will send a refund to the person who will offer the gift and he will be informed of your return.
expedition
To return your product, you must send it by mail to: (Contact me first at farhame138777@gmail.com
You will be responsible for paying your own shipping costs for the return of your item. Shipping costs are not refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you are shipping an item over $ 75, you should consider using a tracked shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.